IBERSOL Annual Report and Consolidated Accounts 2017

ANNUAL REPORT 2017 Life is made of choices that determine the path we follow. At Ibersol Group we have long understood the importance of those choices and how they impact our journey further on, and that is why, every moment of every day, we consider our acts and actions and measure the impact that they have on our collective journey. The paths of companies are, to a large extent, determined by the reading of the different internal and external variables. Thee pondered and in-depth readings are what have allowed us to make the best decisions over the course of our journey, with direct impact on our management actions and, consequently, on the perfor- mance of the Group. Regarding the choices we have made, and make, every day, we also take into ac- count imagination and enthusiasm and, above all, the passion that drives us to do more and better. Our Group demonstrates the strength with which it defends its commitment to- wards sustainability at every level of the organisation, as a guarantee of stability and responsibility in the collective future, of both the organisation and in its social interaction. It is that responsible commitment towards sustainability that has prepared us, year after year, for the different economic cycles, demonstrating agility and robustness in what we do and howwe do it. Therefore, at the end of this year we implemented a significant and prominent national and international growth strategy. This was only possible because we maintained continuous improvement processes in terms of Operations, Human Capital, Marketing and, above all, that which invol- ves our strategic planning and management. Because it is that effort that drives the positive transformations that we have integrated in our brands, as the visible face of a process of accomplishment. Perhaps that is the word that best defines what we do – Accomplishment. The abi- lity to make it happen and to accomplish, a force that drives us, day after day, as a major modern player in the Iberian restaurant sector, and which is the result of a perfect trade-off between passion, challenges, know-how and delivery capability. We will continue to be a network of trust for national and international stakehol- ders, maintaining the path of success and solidity that characterises us, defending the sustainability of the Group, of its brand portfolio and investing in employment and in the relationship with our Customers in Portugal, Spain or Angola. Message from the Chairman of the Board of Directors 17