IBERSOL Annual Report and Consolidated Accounts 2017

The year of 2017 in the various Group brands, such as Burger King, KFC, Pizza Hut, Pans, Pasta Caffé, Miit and some shopping centre kiosks. Expansion was suspended in Angola as we waited for clarification regarding access to currency to pay for imports and concentrated on sustaining KFC and Pizza Hut. Commitment to employees, the driving force behind the success of the Ibersol Group We have continued to invest in the training andgrowthof our Employees, who are both the engine of our activity and the secret behind the rendering of a service which has to be improved every day, so as to meet our Customers’ demands. This commitment is increasingly a strategic pillar of theGroup, which iswhy the training programmes are tailored to each employee, allowing them to acquire new knowledge and progress in their careers. There is a specific training programme for each stage, throughwhich Employees with growth potential can develop the skills required for new positions which they can be entrusted with if they acquire the necessary certification. It is up to their superiors to identify the potential of each worker and to evaluate the different Employees. The vastmajority of themanagers of each brand started off in the different positions in the restaurants and climbed the ladder fromthere. 22