IBERSOL Annual Report 2018

Restaurants In addition, the brand has been promoting the Big Parties concept (Halloween and Thanksgiving Day, among others), turning these spe- cial days into big celebrations in its restaurants. From an operational excellence point of view, one of the main goals for 2018 was to improve the internal audit processes in order to guarantee quality and cleanli- ness standards in the restaurants. In 2018 the Ribs CCMaquinista res- taurant obtained certification ac- cording to the NP EN ISO 22000 and the NP EN ISO 9001 norms. The RIBS brand concept is the “True American Barbecue”. The first restaurant in Portugal was opened in January 2018 and it is located in the Vasco da Gama Shopping Centre, in Lisbon. This restaurant is geared towards the counter service, with its fa- mous barbecued ribs and unique BBQ sauce or the delicious high quality hamburgers, especially de- veloped for the brand. All the dishes are prepared on the spot and grilled over 100% holm oak coal, giving them a unique and genuine taste. PORTUGAL 62