IBERSOL | 2019 Annual Report

The Ibersol Group teshopping; KFCNorteshopping; Pasta-CafféNorteshopping; Pizza Hut Norteshopping; Miit Norteshopping; Pans&Company Norteshopping; Pizza Hut Foz; Pizza Hut Matosinhos; Vog Tecmaia; Blu CoffeeShop; KFC CascaisShopping; Burger King Cascais; KFC Fórum Montijo and KFC Amadora. - NP EN ISO 22000:2005 Angola: Ibersol Angola logistics chain and res- taurant operations: KFC Avenida, KFC Belas Shopping, KFC Benfica, KFC Benguela, KFC Che Guevara, KFC Drive Thru Luanda Airport, KFC Morro Bento, KFC Nova Vida, KFC Zango, Pizza Hut Nova Vida; Logis- tical operations at Multiparques Rangel. - NP EN ISO 9001:2015 and NP EN ISO 22000:2005 Eat Out/Spain: Su- pply Chain management for the Ibersol/Eat Out Group restaurant ope- rations; Restaurant services at Pans Sabadell and Ribs Maquinista. An active human resources management policy and respect for the environment The Ibersol Group continues to consolidate policies for best practices in resource and waste management, as well as separation and valuation of generated waste, which are embodied in an active sustainability po- licy. This policy, which has proved to have positive collateral effects, has allowed for good results, with significant improvements from one year to the next. The Group took a fresh look at the teams, energy consumption, con- sumables, products and waste, and above all, took on board a strong concern for changing processes and ways of doing things. The “Recycling Used Cooking Oil Programme” is perhaps the greatest example of this sustainable mentality. 38

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