IBERSOL | Annual Report 2020

Travel, Concessions and Catering In an unprecedented global con- text, 2020 was marked by the coronavirus pandemic (Covid-19) and its impact on economies and families. Our activity ceased on 11 March, but our teams continued to work and by adapting our operations the restaurants were able to pre- pare for the reopening of the economy in May 2020. Over this period work was adjusted and we prepared for a new way of look- ing at the world and at catering events. CATERING PORTUGAL The catering of the Ibersol Group, represented by the Palace Cater- ing and Silva Carvalho Catering brands, ended 2020 with a sig- nificant drop in sales relative to the previous year in the Porto and Lisbon markets. Our brands held more than 300 events and served over 70.000 customers. Realising that the “new normal” will be a big challenge, we were selected to cater to many events, such as the National Internal Medi- cine Congress (CNMI), the largest post-pandemic event, in terms of 126