IBERSOL | Annual Report 2020

ANNUAL REPORT 2020 fined. In operational terms the management risks of the goals of each business are identified and evaluated and steps to manage them are planned, which are then included and monitored within the scope of the businesses and the working units. When exploring different International brands through franchise, the Group celebrates long-term contracts that have been renewed, even though there is no obligation to do so. With the aim of keeping up partnership and continuity relations with franchisers, the Ibersol Group invests in good relationships, based on transparency and mu- tual trust, and seeks to thoroughly fulfil all its contractual obligations and defined standards, with a view to operational excellence. With the acquisition of the Eat Out Group, the Ibersol Group came to have a significant part of its business volume in concession spaces in airports, which are attributed by tender, for a determined time, and whose renewal is not guaranteed. Finally, operating in the food sector, possible pandemics or distor- tions in the supply markets, changes in mobility and consumption patterns, can have important impacts on contractual compliance and financial results. 69