IBERSOL | Annual Report 2020

Message from the Chairman of the Board	6
Economic Framework	8
Main Events	14
Consolidated Financial Performance	22
Main Social, Environmental and Product Liability Indicators	42
The Ibersol Group	45
Corporate culture	46
Share structure	48
Business Portfo	50
Group’s Strategic Profile	52
Group practices	58
Financial Year Activity	71
Restaurants	73
Counters	97
Travel, Concessions and Catering	118
Environmental Performance	134
Packaging and Packaging Waste	138
Cooking Oils	140
Consumption of Resources	140
Consumption analysis	144
Social Performance	152
Employee Profile	154
Training and Education	158
Employee Well-being	161
Ties to the Community	169
Product Liability	182
Passion for the Costumer	184
Food Quality and Safety	186
GRI Index (Global Reporting Initiative)	196
Outlook	204
Individual Net Result and Proposal for the Application of Results	206
Subsequent Events	208
Acknowledgments	210
Annexes to the Management Report	212

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