IBERSOL | Annual Report 2021

ANNUAL REPORT 2021 Despite an overall improvement, 2021 was marked by the spread of new strains of Covid-19 which led to new waves of infection that affected our activity, especially in the first semester, conditioning operations and delaying the full recovery of tourism. In this context we witnessed a new lockdown period, with all the restric- tions this entails, and the Ibersol Group was only able to begin to reo- pen its restaurants, gradually, from 19 April onward, although these were subjected to limitations and restrictions. Later, during the third quarter, the pandemic situation improved substantially due to the rise in the rate of vaccinations. The Group also contributed to this, supporting the Board of Health in its campaigns to call attention to the importance of vaccination in fighting the pandemic. From the summer onwards we saw lifting of restrictions on movement and retail occupancy rates and opening hours, which gave residents an increased feeling of normality, allowed for the beginning of the recovery of tourism, an increase in consumer trust levels and a higher rate of re- covery of activity. In this challenging and atypical context, the Ibersol Group maintained the course set the previous year, reacting and responding to challenges and keeping up its refurbishing and remodelling plan. The year of 2021 was also marked by a strong commitment of the Ib- ersol Group to the concept of a circular economy and environmental sustainability. In this regard one should highlight the measures which allowed for the effective reduction of 62 tonnes of plastic, through the elimination of some containers and their components, as well as the replacement of natural fibres for plastic in packaging and bags, food MAIN EVENTS 17