IBERSOL | Annual Report 2021

ANNUAL REPORT 2021 INDEX 6 Message from the Chairman of the Board 10 Economic Framework 16 Main Events 21 Consolidated Financial Performance 45 Main Social, Environmental and Product Liability Indicators 49 The Ibersol Group 50 Corporate culture 52 Share structure 54 Business portfolio 56 Group’s strategic profile 60 Group practices 79 Financial Year Activity 80 Restaurants 102 Counters 122 Travel, Concessions and Catering 137 Environmental Performance 142 Packaging and Packaging Waste 143 Cooking Oils 144 Resource Consumption 148 Consumption Analysis 154 Taxonomy 163 Social Performance 166 Employee Profile 170 Training and Education 173 Employee Health and Safety 177 Employee well-being 185 Community Outreach 197 Product Liability 200 Passion for the Costumer 202 Food Quality and Safety 209 GRI Index (Global Reporting Initiative) 218 Outlooks 220 Individual Net Results and Proposed Application of Results 222 Subsequent Facts 228 Acknowledgments 230 Annexes to the Management Report 5