IBERSOL | Integrated Management Report 2022

The Ibersol Group regards the management of its stakeholders as a strategic factor, in that it believes that success in achieving its mission and objectives is highly indexed to the degree of satisfaction of the stakeholders’ needs and expectations. The Ibersol Group’s stakeholders are mapped out into various groupings, and, under the Quality Management System, they have been subject todetailed analysis in relation todifferent attributes, such as the relationship requirements, the associated metrics, the internal processes and those responsible, the level of interdependence, the type of approach, the frequency of interactions and the expectations. The interdependence attributes were reviewed internally within the scope of the Sustainability Programme and are specified in the following graphic elements for the main groups and subgroups of stakeholders. Stakeholder Engagement INTEGRATED MANAGEMENT REPORT 2022 49