IBERSOL • 2023 Integrated Management Report

Number of external Food Safety audits Number of Lab Controls Product Quality and Innovation Indicators Number of Food Safety Complaints per 100,000 transactions Brands/businesses with a range of products aimed at vegetarian and/or vegan diets 1 288 2 676 INTEGRATED MANAGEMENT REPORT 2023 Catering Travel +143 000 Customers surveyed Guest Experience Survey Program (Portugal) Portugal 884 Spain 364 Angola 40 Portugal 0,25 Spain 0,04 Angola 0 Portugal 1 449 Spain 1 027 Angola 200 21