IBERSOL • 2023 Integrated Management Report
Ibersol considers the management of its stakeholders a strategic factor, insofar as it sees that the success of its mission and fulfilment of its goals are closely linked to the degree to which the needs and expectations of said stakeholders are met. The Ibersol Group’s stakeholders are divided into different groups and, from the Quality Management Systems’ perspective, have been closely scrutinised according to different attributes, such as relationship requirements, associated metrics, internal processes, and decision makers, level of interdependence, type of approach, frequency of interaction, and expectations. The interdependence attributes were revised internally within the scope of the Sustainability Programme and are detailed in the following graphs, in relation to the main groups and subgroups of stakeholders considered. Stakeholder Involvement INTEGRATED MANAGEMENT REPORT 2023 49
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