IBERSOL • 2023 Integrated Management Report

INTEGRATED MANAGEMENT REPORT 2023 Food Quality and Safety The Quality Management Board ensures most of the prevention and control measures in the different fields of business of the Ibersol Group. Risks pertaining to food quality and safety are critical to Ibersol’s business, given that they are directly related to the quality of the business’ core product and to ensuring the health and safety of consumers. The main actions and control measures in this field include: (i) qualification and selection of suppliers and products, (ii) periodic supplier, products, and services audits and controls, (iii) product tracing system, (iv) production process control through the HACCP System (Hazard Analysis & Critical Control Points), (v) skills in food safety development system, (vi) maintenance and monitorisation of measuring device systems, (vii) risk management and food crisis system that allows for constant monitorisation of existing food alert systems, for immediate response, (viii) external audit programmes in all the Group’s units, (ix) microbiological analysis programmes for raw material and finished products carried out through sampling by an accredited external entity, (x) complaints management system, (xi) implementation and certification according to norm NP EN ISO 22000: Food Safety Management System, (xii) “Viva Bem” [Live Well] programme, through which customers can obtain information on the Ibersol Group’s Food Safety System and healthy eating habits, ensuring, in a transparent way, the necessary information to make the most adequate choices according to their lifestyle. 59