IBERSOL • 2023 Integrated Management Report

STRATEGIC FRAMEWORK hand, it is important to note that the Ibersol Group is committed to high standards of health and safety in the workplace (as determined by ISO 45001 certification), food quality and safety procedures (as determined by ISO 9001 and 22000), and strict observance of all rules and legal impositions in terms of physical safety and civil protection in its commercial establishments. On the other hand, after 2020 the Covid-19 pandemic demanded much more resilient and flexible management procedures, amongst which the significant increase of digital resources and, within these, digital sales channels, that allowed for a significant improvement in terms of crisis and business continuity management. Natural resource use Ibersol’s operations largely depend on the direct use of some natural and energy resources, namely water, electricity, and natural gas. Faced with the real possibility of extreme drought in some of the group’s activity zones, the volatility of prices in the main electrical energy mar- kets, and current uncertainty regarding natural gas supply sources in Europe, the Ibersol Group is keeping a watchful eye on the impact that these circumstances can have on its operation and its operational results, keeping internal policy and specific initiatives geared towards an increasingly efficient use of the same. It is worth mentioning that the Ibersol Group respects several norms (ISO 22000, FSSC 22000, ISO 9001) as well as best practices of storage, manipulation, and dis- tribution, maintaining robust monitoring, segregation, and traceability procedures, that help to minimise food safety and reputational risks. 62