IBERSOL • 2023 Integrated Management Report

INTEGRATED MANAGEMENT REPORT 2023 levels: in care, service, product, operations, attention and availability. And we have done all this in line with our values, which we renewed at the end of 2023, and which are now represented by the acronym SPICE, bringing together the five major dimensions of our values: Sustainability, People, Innovation, Customers and Excellence. These values strengthen our DNA and reaffirm our principles and ambition for the future. We expect 2024 to be another year of major challenges and continued high levels of uncertainty. In this context, now as in the past, we are a leading modern catering group that has demonstrated its solidity and unique character. We have overcome a pandemic and portfolio acquisitions, we have grown our brands and won concessions, we have increased sales in a highly volatile scenario and all of this has only been possible due to our resilience, mobilisation capacity and recognised leadership in the segment. In this journey, it is important to emphasise the support of all those who have shown their recognition and preference for our Group, namely stakeholders , customers, employees, partners, suppliers, investors and civil society. A new financial year is approaching, and it brings new challenges, for which we are prepared and mobilised. 9