IBERSOL Sustainability Report 2017

SUSTAINABILITY REPORT 2017 Standard Number Disclosure Number Performance GRI 401 401-1 Portugal: 5,109; 89% GRI 401 401-2 Non-existent GRI 401 401-3 Pursuant to applicable law GRI 402 402-1 All changes were made in accordance with the law. In the absence of regulations, deadlines were defined on a case-by-case basis based on the change in question, according to the established schedule GRI 403 403-1 Non-existent. However we have an Occupational Health and Safety team that develops and monitors best practices in the sector and includes them in the Ibersol Group standards and training programmes GRI 403 403-2 Chapter 5 (5.3) Portugal: 353 accidents at work; 36 accidents en route; 6.345 days lost due to an accident at work; 1.740 days lost due to accidents en route GRI 403 403-3 Portugal: no workers performed activities deemed as high risk. One declaration of work-related illness was received GRI 403 403-4 Not applicable GRI 404 404-1 Chapter 2 (2.8) GRI 404 404-2 Chapter 5 (5.2) GRI 404 404-3 Portugal: at an operational level, performance is assessed every quarter; As regards management teams, performance is assessed half yearly or annually, depending on the internal level. Central and structural business roles are assessed annually. These processes apply 100% to the organisation. GRI 405 405-1 Not reported GRI 405 405-2 Portugal: the ratio of the fixed remuneration of women and men, for the most significant roles is: 1.0 in Operations; 1.0 in Shift Management; 0.9 in Unit Management; 0.9 in Business Structure and 0.6 in Shared Services, and, overall, is 1.0 GRI 406 406-1 Non-existent GRI 407 407-1 Non-existent GRI 408 408-1 Non-existent GRI 409 409-1 Non-existent GRI 410 410-1 Non-existent GRI 411 411-1 Non-existent 111

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