IBERSOL Sustainability Report 2017

ORGANISATIONAL PROFILE SUSTAINABILITY PRINCIPLES Building Trust-based Relationships We walk side by side with our stakeholders. With them, we establish trust- based relationships built on an ethical commitment, loyal and transparent communication, and by genuinely striving to always accomplish the best for the partnership and its future, seeking to ensure return for everyone involved. Providing Pleasant Experiences to our Customers We take an interest in, are inspired by and create with our customers in mind. We aim at providing them with an enjoyable, safe, healthy and surprising ex- perience during every visit. Our teams are continuously driven by a genuine interest in wanting to get to know our current customers as well as those we hope to win over. Being a School for Life Ibersol believes and engages, transforms and enhances value, discovers talents and sets them challenges. We endeavour to give all our employees the same opportunities, so they can growand progress in a challenging, ambitious and confidentmanner. We foster a learning environment and provide all the tools needed to build know-how, enhance value and encourage autonomy. 18