IBERSOL Sustainability Report 2017

52 Social Performance 56 Employee Profile 60 Training and Education 70 Occupational Health and Safety 72 Employee Well-being 74 Ties to the Community 94 Product Liability 98 Commitment to Customers 101 Food Quality and Safety 104 Global Reporting Initiative (GRI) Index 6 Message from the Board of Directors 7 Commitment to Social Responsibility 9 Acknowledgements 10 Organisational Profile 12 Mission 12 Vision 12 Values 14 Business Portfolio 16 Governance and Operational Structure 18 Sustainability Principles 22 Risk Management 30 Key Indicators 36 Economic Performance 38 Environmental Performance 41 Packaging Waste 42 Cooking Oils 42 Energy 46 CO 2 Emissions 47 Water 49 Energy Certification and Indoor Air Quality