IBERSOL Sustainability Report 2018

GRI Index Standard Number Disclosure Number Performance GRI 412 412-3 Non-existent GRI 412 412-2 Chapter 5 (5.2); In 2018, 842 hours of training were provided under the topic “Preventing and Fighting Harassment in the Workplace”, covering a total of 283 workers (around 5% of active workers). GRI 412 412-1 In 2018, no operation was recorded that underwent Human Rights re- assessments and/or impact assessments on this aspect. GRI 413 413-1 Chapter 5 GRI 413 413-2 Non-existent GRI 414 414-1 Not reported GRI 414 414-2 Non-existent GRI 415 415-1 Non-existent GRI 416 416-1 Chapters 5 and 6 GRI 416 416-2 Portugal: 0.09 complaints in 100,000 transactions/no confirmed incidents following the enquiry process; ISO 22000:2005 certification - Food Safety Management Systems certified to ensure product safety Spain/EO: 0.2 complaints in 100,000 transactions Quality Management System certified in 2018 Angola: 0 complaints: 0 Product Safety non-conformities in laboratory control, especially on higher-risk products (vegetables); ISO 22000:2005 certification - Food Safety Management System certified to ensure product safety. GRI 417 417-1 100% conformity found during the product approval process GRI 417 417-2 Non-existent GRI 417 417-3 Portugal: 1 complaint in 100,000 transactions Spain/EO: 0.9 complaints in 100,000 transactions Quality Management System certified in 2018 Angola: non-existent GRI 418 418-1 Non-existent GRI 419 419-1 Non-existent 110