IBERSOL Sustainability Report 2018

CORPORATE PROFILE SUSTAINABILITY PRINCIPLES Building Trust-based Relationships The Ibersol group walks side by side with its stakeholders, establish- ing trust-based relationships built on an ethical commitment, loyal and transparent communication, and by genuinely striving to always accomplish the best for the partnership and its future, seeking to en- sure a return for everyone involved. Providing Pleasant Experiences to our Customers The Ibersol group takes an interest in, is inspired by and creates with its customers in mind, aiming to provide them with an enjoyable, safe, healthy and surprising experience during every visit. The Ibersol group’s teams are continuously driven by a genuine interest in want- ing to get to know their current customers as well as those they hope to win over. Being a School for Life The Ibersol group believes and engages, transforms and enhances value, discovers talent and sets those people challenges. We endeavour to give all our employees the same opportunities, so they can grow and progress in a challenging, ambitious and confi- dent manner. At the Ibersol group we foster a learning environment and provide all the tools needed to build know-how, enhance value and encourage autonomy. 18