IBERSOL Sustainability Report 2018

SUSTAINABILITY REPORT 2018 Sectoral When it comes to strategic planning, the risks of the business port- folio are identified and assessed, new businesses and major projects are assessed, and the methods to manage those risks are then de- fined. At an operational level, the risks associated with the management objectives of each business are identified and assessed, and the ac- tions to manage those risks are planned. These actions are included in and monitored by the business plans and operating units. By operating several international brands through franchising, the Group executes long-term contracts which it has been renewing, al- though there is no obligation to do so. With a view to maintaining the continued partnerships with franchisees, the Ibersol group endeav- ours to cultivate and maintain good relations, based on transparency and mutual trust, and seeks to strictly comply with all its contractual obligations and defined standards, in order to run an operation of excellence. With its acquisition of the Eat Out Group, the Ibersol group now holds a significant portion of its turnover in airport space conces- sions, which are granted through fixed-term tenders, the renewal of which is not ensured. Finally, operations in the food service sector can be impacted by po- tential food crises or raw material market distortions, and by possi- ble changes in consumption patterns, which may significantly impact the financial statements, and, thus, also require an equally vigilant and preventive attitude. 29

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