IBERSOL | 2019 Sustainability Report

SUSTAINABILITY REPORT 2019 Standard Number Disclosure Number Performance GRI 401 401-1 Portugal: 7,478; 104%; Chapter 2 GRI 401 401-2 Non-existent GRI 401 401-3 In accordance with the applicable legislation GRI 402 402-1 All amendments are in accordance with the law. When there are no regulations, deadlines were defined on a case-by-case basis based on the change in question, in accordance with the defined planning GRI 403 403-1 Non-existent. There is an Occupational Health and Safety team that develops and monitors best practices in the area and implements them in the Ibersol Group’s standards and in training programmes GRI 403 403-2 Chapter 5 (5.3) Portugal: Work-related accidents in 2019 = 551 Accidents en Route in the year = 58 Days lost due to work-related accidents in the year = 12,333 Days lost due to accidents en route in the year = 1,822 GRI 403 403-3 There are no workers with activities considered to be of high risk. GRI 403 403-4 Not applicable GRI 404 404-1 Chapter 2 (2.8) GRI 404 404-2 Chapter 5 (5.2) GRI 404 404-3 The frequency of performance appraisals depends on the seniority and internal level, and are carried out, at least, once a year. With regard to the career progression processes, a case-by-case analysis is made and one of its inputs is the result of the performance appraisal. Career progression in Operation, Shift Management and some of the Unit Management roles is analysed on a monthly basis. For the other roles, career progression is dealt with in an annual process. Both processes are applicable to 100% of the Group’s employees. GRI 405 405-1 Not reported GRI 405 405-2 The women’s to men’s fixed remuneration ratio is as follows: Operation:1.00; Shift Management: 0.98; Unit Management: 0.92; Business Structure: 0.72; Central Functions: 0.78; Total: 1.00; Indicator calculated for Portugal GRI 406 406-1 Non-existent GRI 407 407-1 Non-existent GRI 408 408-1 Non-existent GRI 409 409-1 Non-existent GRI 410 410-1 Non-existent GRI 411 411-1 Non-existent 105