IBERSOL | 2019 Sustainability Report

SUSTAINABILITY REPORT 2019 Index 54 Social Performance 56 Employee Profile 60 Training and Education 64 Employee Health and Safety 66 Employee Well-being 72 Ties to the Community 88 Product Liability 92 Commitment to Customers 95 Food Quality and Safety 98 Global Reporting Initiative (GRI) Index 6 Message from the Board of Directors 7 A vision of corporate sustainability 9 Acknowledgements 10 Organisational Profile 12 Mission 12 Vision 12 Values 14 Business Portfolio 16 Governance and Operational Structure 18 Sustainability Principles 22 Risk Management 30 Key Indicators 36 Economic Performance 38 Environmental Performance 42 Packaging Waste 44 Cooking Oils 48 Consumption of Resources 5