IBERSOL | 2019 Sustainability Report

SUSTAINABILITY REPORT 2019 At Ibersol, we want people to truly learn! To this end, classroom training is combined with on-the-job training, thereby ensuring acquisition and consolidation of what is learned. Constant follow-up by managers and on-the-job training are key in- gredients to achieve good results. At Ibersol, we value people who invest in their careers! Minimum qualification levels for each career development pro- gramme have been determined and aim at ensuring that the best people have access to opportunities, along with those who try hard to achieve their goals. Special training is also funded for those with further ambitions. We invest in the development of our employees through qualification! We aim to continually increase employee skill and qualification levels, and ensuring that a job at Ibersol is synonymous with an opportunity for growth and enhanced value. For this reason, protocols have been implemented with Novas Oportunidades (New Opportunities) career centres nationwide, so that everyone can progress with confidence and see their skills formally recognised. At the Ibersol Academy, training is certified! Ibersol’s goal is for all its training programmes to achieve industry recognition, and for the career paths it helps build to effectively enhance peo- ple’s value. To this end, Ibersol’s certification by DGERT (General Directorate for Employment and La- bour Relations) is guaranteed and best training practices have been identified and developed. Partnerships have also been established with other entities that enable recognition of the Group’s training programmes. 61