IBERSOL | 2019 Sustainability Report

SUSTAINABILITY REPORT 2019 The Board of Directors would firstly like to thank all Group employees for the dedication, commitment and enthusiasm they showed in overcoming the challenges faced during this year. We also appreciate the trust and loyalty our custom- ers place in us, the collaboration of our franchisees, financial institutions and that of our suppliers and other partners. We would also like to express our gratitude to all the shareholders who place their trust in Ibersol. Thank you also to the Audit Committee, Auditors and Statutory Auditor for their close collaboration and for facilitating dialogue in the monitoring and auditing of the company’s management. Oporto, May 5 th 2020 The Board of Directors António Carlos Vaz Pinto de Sousa António Alberto Guerra Leal Teixeira Juan Carlos Vázquez-Dodero de Bonifaz Acknowledgements 9