IBERSOL | 2016 Annual Report - page 98

OTHER BUSINESSES
This business area includes the spaces that are operated by the Group
under a concession contract, namely: Fundação de Serralves, VOG Tecmaia,
Exponor and Estação CP Campanhã.
All the units that are part of this business have very different characteristi-
cs from each other, not only due to the public that uses them but also due
to the needs that they aim to fulfil.
Based on these different targets, we have been designing an adjusted offer
that addresses the customers’ expectations, seeking to always exceed them
whenever possible.
The Blu Coffee Shop (in Estação CP Campanhã) and VOG units, maintain
their certification according to the ISO 22000 quality standard. In addition,
and unprecedented within the Group, the VOG unit managed to obtain
certifications in the most demanding standards: ISO 9001, ISO 14001 and
OHSAS 18001.
CONCESSIONS
PORTUGAL
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