Relatório de Gestão
16
Sustainability
Principles
Building Trust-based Relationships
We walk side by side with our stakeholders. With them
we establish trust-based relationships derived from
ethical commitment and based on loyal and transpar-
ent communication, genuinely aiming to accomplish
the best for the partnership and its future, seeking to
guarantee returns for all involved.
Providing Pleasant Experiences to our
Customers
Ibersol is interested in, inspired by and creates for its
Customers. The aim is to provide them with an enjoy-
able, safe, healthy, and surprising experience during
each visit. Our teams are driven by a genuine interest in
getting to know our current customers as well as those
we hope to eventually attract.
Being a School for Life
Ibersol believes in and involves, transforms and en-
hances value, and discovers talents and sets themchal-
lenges. We want to give all our employees the same
opportunities, so they can grow and progress in a chal-
lenging ambitious and confident manner. A learning
environment is cultivated, for which Ibersol has all the
tools needed to build know-how, enhance value and
encourage autonomy.
Establishing a Connection with each
Customer via our Restaurants
Ibersol wants everyone to be able to daily represent
the organization’s values, imbuing its management
with an economic and effective approach whereby the
processes create value and ensure food quality and
safety, with minimal waste and environmental impact,
by means of happy, competent and responsible teams
committed to offering each Customer a pleasant and
connective moment.
Respecting and improving the World we
live in
Increasingly aware, Ibersol strives to support, protect,
commit to and connect with the community, to make
a more positive world. To return to the world what it
gives us every day, the Ibersol Group participates and
contributes so that community and environment can
positively develop and keep their wealth of resources
available for this and coming generations.
