IBERSOL - Annual Report and Consolidated Accounts - 2012 - page 30

IBERSOL TRAINING, A SCHOOL FOR LIFE
Ibersol’s business is people-based and it is thus vital
for them to be qualified to ensure its success.
Ibersol emphasizes employee training every day from
the first day on.
During a panorama of marked economic contention
wherein consumers’ purchasing power has fallen, in-
evitably increasing their requisites for choosing prod-
ucts and services, employee training has become
even more important. By strengthening this training
Ibersol aims to improve the quality of service provid-
ed, to keep itself in the vanguard of excellence.
Everyone at Ibersol Group has training in health and
safety standards, product and service, to ensure that
meals are served by caring workers, with all the qual-
ity, service and taste that customers appreciate.
Ibersol emphasizes training programmes at each career
stage, thereby helping its management teams develop
the knowledge and skills needed to perform their duties,
duly aligned with the respective management guide-
lines. These programmes enable access to higher career
levels and envisage not just initial certification for the
function they address but also periodic recertification
to assure that the skills acquired remain in place.
Besides training meant to improve the efficiency of
operations, the Group seeks to broaden the horizon
of its employees, encouraging them to actively take
part in a Career Building Programme and in others
enabling them to access specific qualifications.
Career building is considered a process to develop
and support vocations in a working environment, fur-
thering our employees’ development by offering ad-
vancement opportunities that allow them to take on
various duties in the organization.
This formula enables on-the-job training and also cov-
ers the staff qualification programme, designated by
the Group as the Ibersol School, which promotes aca-
demic qualification, specifically by:
- developing skills in participants that enable them
to apply strategies and actions that meet the Ibersol
Group’s development needs;
- promoting career development within the Group;
- increasing the academic qualification of programme
participants.
AN ACTIVE RESOURCES MANAGEMENT
POLICY AND RESPECT FOR
THE ENVIRONMENT
Controlling costs is also a process of reinvention and
change.
Teams, energy, consumables, products and waste
must be reassessed, above all to instil a careful ap-
proach to changing processes and ways of doing
things. This situation has led the group to redefine
the employee profile, optimizing management of
time, processes and resources.
That’s why the Ibersol Group has continued efforts to
consolidate good practices policies for resource man-
agement, specifically in the area of power consump-
tion, with very evident results.
This policy has positive collateral results, as aware-
ness of ways to ensure rational electric power use al-
lows the same process to be extended to other kinds
of consumption.
An excellent example of this sustainable approach
is the Used Food Oil Recycling Programme, together
with the biodiesel industry.
MANAGEMENT REPORT
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