Ibersol • Annual Report and Consolidated Accounts 2014 - page 80

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The catering business is carried out by the Silva Carvalho
Catering and Palace Catering brands and has two pro-
duction centres and twowarehouses, in Albarraque and
Maia. This two centres were used to preparemore than
800 events that servedmore than 382,000 customers, in
compliance with all hygiene and food safety standards.
Catering is particularly demanding because compli-
ance with hygiene and food safety standards at a large
number of events, along with the commitment to pro-
duce top quality meals using innovative and creative
techniques, implies mobilization of a large team that
does not relax until sure that the client is completely
satisfied with the service rendered.
The fact that our kitchens are certified by ISO 22000,
the most demanding food safety standard applicable
to the restaurant sector, is proof of our commitment
and dedication.
The Ibersol Group is the sector’s only business group
with truly nationwide coverage. Turnover performance
is primarily due to the Lisbon market and operations
carried out at Dragão Stadium. Also noteworthy is the
concession at the Lisbon Congress Centre.
The slight recovery was due to the holding of some
major events and improved performance in themarket
for weddings and private events. There was also a slight
upturn in the business events market segment.
The reorganization begun in 2011 and tight cost controls
led to significant improvements in the 2014 results.
Because middle and large size catering events are
planned some time beforehand, slight growth in 2015
is predicted, specifically in the congresses and confer-
ences market segment.
The year 2015 will therefore be demanding but with
good prospects, as we have noted an interest in catering
events by some companies. Parallel to this, the congress
and conference agenda in the country’s major centres
enables anticipation of a reasonable upswing, which
means we must ensure capacity to meet client needs.
We look forward to the new year of 2015 with the same
caution with which we entered 2014, paying attention
to market signs and seeking always to adjust our op-
erational structure in order to consolidate and increase
our market share.
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