Figures for Portugal:
Product Liability Indicators
5,129
402,888
4,477
3,861
74,310
55%
79
employees receiving training
total training hour
hours of food safety training
hours of health and safety
training
hours of health and safety training
women
average training hours per
employee
+ 7,500 Kg
Kg of donated food
products
+ 3,800
32
100%
+ 1,000
+ 15,415
Mystery customer
audits
Restaurant units certified by the
standard NP EN ISO 22000: 2005 100%
Of Concepts represented in
certification NP EN ISO 22000: 2005
Food hygiene and safety
audits
Customer Cards
analyzed
+ 3,600
+ 2,000
+ 3,000
Internal food hygiene and
safety audits
Laboratory product
controls
Raw materials and products
with nutritional information
1,44
Customer complaints per
100,000 transactions
Figures for Portugal:
+ 16,000
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