Prior knowledge of risks inherent to the companies’ ac-
tivity means they can be dealt with, thereby minimizing
potential consequences and harmful effects.
At Ibersol, risk management is present in all processes
throughout the organization’s various levels.
Regarding strategic planning, the current businesses’
risks are evaluated, as are the development of new bu-
siness and more significant projects; strategies to ma-
nage those risks are then determined.
Risks are constantly monitored ahead of management
decisions, taking into account parameters such as po-
licy, strategy, goals, processes and procedures used at
Ibersol, along with information generated by the mana-
gement control system: financial and accounting, hu-
man resources, quality, purchasing, logistics and marke-
ting. The generated information enables critical process
points to be identified along with risks associated to de-
cisions already made or to be made, thereby assisting
future management decisions.
At operational level, the management risks for the goals
of each business are continually identified and evalua-
ted, and actions planned to manage those risks. These
are included and monitored in the scope of the plans
for the businesses and operating units. All risk control
mechanisms are backed by internal standards and pro-
cedures, which set out the respective rules, responsibi-
lities and forms of communication. The Ibersol mana-
gement standards likewise indicate the best practices
employees should follow in their daily work, supporting
all programs and respective Ibersol training content.
Standardization of these procedures lowers variability
and uncertainty, allowing better control of risks associa-
ted to the corresponding processes.
To ensure compliance with Ibersol’s established proce-
dures, the Group’s main internal control systems are re-
gularly assessed to identify internal and external risks
that can impact the business’s sustainability at various
levels: financial, people, customers and environment.
Due to the business’s specific nature, there are risk are-
as whose current management is the responsibility of
several operational departments, namely:
Food Quality and Safety
Coordinated by the Quality Department per the follo-
wing main control measures:
• Qualification and selection of suppliers and products
and program for periodic control of suppliers, products
and services;
• Guarantee of the implemented tracking system;
• Control of unit production processes through the
HACCP (Hazard Analysis & Critical Control Points) sys-
tem;
Food safety skills development system;
• Maintenance and monitoring of measurement device
systems;
• Food crisis management system, which enables exis-
ting food warning systems to be constantly monitored
and immediate action to be taken if necessary;
• Continual improvement system, supported among
other instruments by the external audit programs in all
group units; microbiological end product sample analy-
sis program performed by an accredited external body;
complaints handling system; mystery customer pro-
gram; and internal audit program regarding food safety
RISK MANAGEMENT
PROFILE
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