IBERSOL - Sustainability Report 2013 - page 14

PROFILE
14
Prior knowledge of risks inherent to the companies’ ac-
tivity means they can be dealt with, thereby minimizing
potential consequences and harmful effects.
At Ibersol, risk management is present in all processes
throughout the organization’s various levels.
Regarding strategic planning, the current businesses’
risks are evaluated, as are the development of new
business and the most significant projects; strategies to
manage those risks are then determined.
Risks are constantly monitored ahead of management
decisions, taking into account parameters such as poli-
cy, strategy, goals, processes and procedures used at Ib-
ersol, along with information generated by the manage-
ment control system: financial and accounting, human
resources, quality, purchasing, logistics and marketing.
The generated information enables critical process
points to be identified along with risks associated to de-
cisions already made or to be made, thereby assisting
future management decisions.
At operational level, the management risks for the
goals of each business are continually identified and
assessed, and actions planned to manage those risks.
These are included and monitored in the scope of the
plans for the businesses and operating units. All risk
control mechanisms are backed by internal standards
and procedures, which set out the respective rules, re-
sponsibilities and forms of communication. The Iber-
sol management standards likewise indicate the best
practices employees should follow in their daily work,
supporting all programs and respective Ibersol train-
ing content. Standardization of these procedures low-
ers variability and uncertainty, allowing better control of
risks associated to the corresponding processes.
To ensure compliance with Ibersol’s established proce-
dures, the Group’s main internal control systems are
regularly assessed to identify internal and external risks
that can impact the business’s sustainability at various
levels: financial, people, customers and environment.
Due to the business’s specific nature, there are risk ar-
eas whose current management is the responsibility of
several operational departments, namely:
Food Quality and Safety
Coordinated by the Quality Department per the follow-
ing main control measures:
• Qualification and selection of suppliers and products
and program for periodic control of suppliers, prod-
ucts and services;
• Guarantee of the implemented tracking system;
• Control of unit production processes through the HAC-
CP (Hazard Analysis & Critical Control Points) system;
• Food safety skills development system;
• Maintenance and monitoring of measurement de-
vice systems;
• Food crisis management system, which enables ex-
isting food warning systems to be constantly moni-
tored and immediate action to be taken if necessary;
• Continual improvement system, supported among
other instruments by: external audit programs in
all group units; microbiological end product sample
analysis program performed by an accredited exter-
Risk Management
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