Figures for Portugal
5.558
305.114
15.264
12.178
54%
55
employees in training
total training hours
hours of food safety training
hours of health and
safety training
women
average training hours
per employee
9.922 Kg
Kg of donated
food products
Product Liability Indicators
2.343
32
100%
+ 1.000
15.827
Mystery customer
audits
Restaurant units certified by the standard
NP EN ISO 22000: 2005 100%
Of Concepts represented in
certification NP EN ISO 22000: 2005
Food hygiene and safety
audits
Customer Cards
analyzed
+ 3.600
+ 2.000
+ 3.000
Internal food hygiene and
safety audits
Laboratory product
controls
Raw materials and products
with nutritional information
1,47
Customer complaints per
100,000 transactions
Figures for Portugal
+ 21.600
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