177
ANNUAL REPORT AND CONSOLIDATED ACCOUNTS 2012
22. EXTERNAL SERVICES AND SUPPLIES
External services and supplies in the years ending on 31
December 2012 and 2011 are broken down as follows:
2012
2011
Subcontracts
161,244 203,839
Electricity, water, fuel and
other fluids
8,930,636 8,982,902
Rents and rentals
18,732,983 20,578,922
Condominium
3,966,959 4,135,263
Communications
638,787 708,226
Insurance
436,487 491,366
Short-lasting
toolsandutensils and office
materials
915,302 1,013,124
Royalties
5,987,075 6,647,533
Travel and
accommodations and
merchandise transport
1,228,824 1,328,014
Services fees
873,765 821,273
Conservation and repairs
3,710,503 4,397,599
Advertising and
propaganda
6,472,745 7,178,570
Cleaning, hygiene and
comfort
1,596,216 1,913,295
Specialised works
3,487,548 3,685,412
Other ESS'
1,331,446 1,572,736
58,470,520 63,658,074
23. PERSONNEL COSTS
Employee expense in the years ending on 31st Decem-
ber 2012 and 2011 are broken down as follows:
2012
2011
Salaries and wages
43,181,624 49,993,552
Social security contributions 10,366,382 11,809,901
Work accident insurance
529,514 612,318
Social action costs
8,667
8,597
Personnel meals
1,859,483 2,079,421
Other personnel costs (1)
783,387 584,056
56,729,057 65,087,845
Average number of
employees
4,772
5,283
(1) Other personnel costs include, compensation, em-
ployee recruitment and training and labor medicine.
24. OTHER OPERATING INCOME AND COSTS
Other operating costs in the years ending on 31st De-
cember 2012 and 2011 are broken down as follows:
2012
2011
Direct/indirect taxes not
assigned to operating
activities
446,159 502,720
Losses in fixed assets
1,045,144 1,188,469
Membership fees
50,594
47,109
Impairment adjustments
47,295 246,825
Donations
25,611
75,305
Samples and inventory
offers
26,915
26,349
Stock losses
5,940
-
Bad debts
45
56,202
Franchise compensation
-
40,233
Other operating costs
49,981
69,839
1,697,686 2,253,052
