IBERSOL | 2016 Sustainability Report - page 70

SOCIAL PERFORMANCE
To know how to listen is always a way of personal growth. Having this is
mind; Ibersol constantly inquires the employees in order to improve its per-
formance based on their expectations, needs and opinions. In this context
appears the ‘Tenha a Palavra’ (You May Speak) – an annual survey that as-
sesses the organizational satisfaction, and which is an essential means of
communication. In 2016, 2587 participations were registered at a national
level, i.e. a 62% accession, being that 56% of the participants come from
Operations department and 68% from the Management Teams, Regarding
the results, most of the areas under scrutiny received a broadly positive
grade. “Training” and “Relationship with the Management” received the
higher scores.
And given that bilateral communication is always encouraged, the
‘Tenha a Palavra’ (You May Speak) survey also gives the employees
the possibility to express their ideas, suggestions and concerns.
Throughout 2016, we received 564 comments.
EMPLOYEES
WELLBEING
You may speak
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