Food Quality and Safety is a strategic aspect for the
Ibersol Group. The provision of quality and safe food
products is a basic principle for sustaining the business.
The Group is therefore committed to guaranteeing the
highest standards of quality and food safety in all that
is offered to the customers who annually visit us, and to
promoting healthy eating habits.
This process involves the combination of several critical
aspects, specifically:
• rigorous selection of suppliers and raw materials, in-
cluding type-approval of suppliers and ingredients;
• transport and storage control, namely of tempera-
ture, condition and validity, with the logistics operator
certified in food safety;
• operational control in restaurants by means of the
HACCP system, with all products controlled daily in all
stages, namely reception, storage, preparation and con-
fection, exposure and distribution.
Since 2008 Ibersol’s food safety management system
has been certified by NP EN ISO 22000:2005, the most
demanding food safety standard applicable to the res-
taurant sector, guaranteeing certification of the food
safety systems of all the Ibersol Group brands and
concepts. This standard aims to assure harmonization
of the requisites needed to supply end users with safe
food. Food safety training applied to key organizational
processes and customer service, along with internal au-
ditors certified per NP EN ISO 22000 and internal unit
FOOD QUALITY AND SAFETY
audits, are essential foundations for effective imple-
mentation of this standard.
• In 2012 some 3,600 internal audits were conducted,
as well as 2,000 laboratory product controls.
In 2012 the Group’s food safety and management sys-
tem also included support for the supply chain in An-
gola, taking on the challenge of guaranteeing the same
rigorous compliance with food safety and quality requi-
sites for products supplied to the new KFC units in that
country.
Ibersol restaurant units certified by NP EN ISO 22000:2005
PRODUCT RESPONSIBILITY
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